Billing Terms & Conditions

Last updated: 17 September 2026

These Billing Terms & Conditions apply to purchases made through Issey & Co. By placing an order with us, you agree to the billing and payment terms described below.

Payment Methods

We accept the following credit, debit, and digital payment methods where available at checkout:

• American Express

• Apple Pay

• Diners Club

• Discover

• Google Pay

• Maestro

• Mastercard

• Shop Pay

• UnionPay

• Visa

The payment methods actually available for your order will be displayed at checkout.

Payment Processing

Payment must be successfully authorised before an order can be processed. Payments are handled through the secure payment providers available through our checkout.

Issey & Co. does not request full credit or debit card details by email.

Billing Information

Customers are responsible for providing complete and accurate billing information when placing an order, including their name, billing address, contact information, and payment details.

Incorrect or incomplete billing information may result in a payment being declined or an order being delayed or cancelled.

Prices and Charges

The price of each product and any applicable delivery charges will be displayed before you complete your purchase.

The final amount payable will be shown at checkout before payment is submitted.

Payment Authorisation

By submitting payment information, you confirm that you are authorised to use the selected payment method and authorise the applicable payment provider to charge the total amount of your order.

If your payment is declined, you may need to contact your bank, card issuer, or payment provider.

Order Confirmation

After a successful order, you should receive an order confirmation using the email address provided during checkout.

An order may be subject to additional verification where reasonably required before processing or dispatch.

Refunds

Approved refunds will normally be issued to the original payment method used for the purchase.

Processing times may vary depending on your bank, card issuer, or payment provider. Please refer to our Refund Policy for further information regarding returns and refunds.

Payment Security

We take reasonable measures to provide a secure checkout experience. Payment information is processed through supported payment service providers and is subject to their applicable security procedures.

Contact Us

If you have any questions regarding billing, payments, or an order, please contact us:

Issey & Co.

Address:
13 Clanbrassil St, Townparks
Dundalk, A91 V803
Ireland

Telephone:
+353 42 935 7761

Email:
contact@isseyco.shop