Shipping Policy

Last updated: 17 September 2026

At Issey & Co., we aim to provide a reliable and transparent delivery experience.

Order Processing

Orders are typically processed within 1–2 business days after successful payment confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

Shipping Rates & Delivery Times

Economy Shipping

• Estimated delivery: 5–8 business days

• Cost: Free

Standard Shipping

• Estimated delivery: 1–3 business days

• Cost: Displayed at checkout

Delivery estimates apply after your order has been processed and dispatched.

Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Delivery Delays

Delivery times are estimates. Delays may occasionally occur due to circumstances outside our reasonable control, including carrier delays, severe weather, public holidays, customs procedures, or unusually high shipping volumes.

If your order has not arrived within the expected delivery period, please contact us with your order number.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error, please contact us as soon as possible. We will do our best to update the address before dispatch, but changes cannot be guaranteed once an order has been processed or shipped.

Lost or Damaged Orders

If your order arrives damaged or you believe it has been lost during transit, please contact us as soon as possible.

For damaged orders, we may request photographs of the item, packaging, and shipping label to help us investigate the issue.

Contact Us

If you have any questions about shipping, delivery, or tracking, please contact us:

Issey & Co.

Address:
13 Clanbrassil St, Townparks
Dundalk, A91 V803
Ireland

Telephone:
+353 42 935 7761

Email:
contact@isseyco.shop