Report Security Issues

Report Security Issues

Last updated: 17 September 2026

At Issey & Co., we take the security of our website, customers, and online services seriously.

If you believe you have discovered a security vulnerability or other security issue relating to our website or services, please report it to us as soon as possible.

How to Report a Security Issue

Please send your security report to:

Email: contact@isseyco.shop

When reporting an issue, please include as much relevant information as possible, such as:

  • A clear description of the security issue

  • The page, URL, or feature affected

  • Steps that may help us reproduce the issue

  • The potential impact of the vulnerability

  • Any supporting screenshots or technical information, where appropriate

  • Your contact information if you would like us to follow up with you

Please do not include sensitive customer information unless it is necessary to explain the issue.

Responsible Disclosure

We ask security researchers and users to act responsibly when investigating or reporting potential vulnerabilities.

Please:

  • Avoid accessing, modifying, downloading, or deleting data that does not belong to you.

  • Avoid disrupting the operation or availability of our website or services.

  • Do not attempt social engineering, phishing, or other attacks against our customers, staff, or service providers.

  • Do not publicly disclose a vulnerability before we have had a reasonable opportunity to investigate and address it.

  • Comply with applicable laws while conducting security research.

What Happens After You Report an Issue?

We will review reports submitted to us and, where appropriate, investigate the issue and take reasonable steps to address confirmed security vulnerabilities.

We may contact you if we require additional information regarding your report.

Suspected Fraud or Account Issues

If you are a customer and believe your order, payment, account, or personal information may have been affected by suspicious activity, please contact us promptly.

You should also contact your bank or payment provider immediately if you believe your payment information has been compromised.

Contact Us

Issey & Co.

Address:
13 Clanbrassil St, Townparks
Dundalk, A91 V803
Ireland

Telephone:
+353 42 935 7761

Email:
contact@isseyco.shop